Something is broken
Signed-in accounts have a support panel in settings. It attaches the post and destination you were on, which is usually the difference between a guess and a fix.
Log in to report itContact
Outlly is run by a small team, so every message lands in one support queue that we answer by email. Here is the quickest route for each kind of message, or use the form below.
You want something that does not exist yet
Feature requests from creators using Outlly shape the order we build in, particularly around which platform gets connected next.
Create an accountA publish failed and the reason is unclear
Send the destination, the time, and the error text shown on the post. Platform errors are often specific to an account's API access tier, and that detail narrows it down fast.
Read the platform FAQ first
Social accounts
Our public accounts go live with the public launch. The links below are placeholders until then. They are listed so you know where to look, not because they work yet.
Privacy and legal requests
Deletion, access and legal questions are covered on the privacy page and the terms page. Anything they do not answer should go through the in-app support panel, which reaches the same people.